FAQ

You can check your entitlement for a Free NHS eye examination on our services tab.

If you don’t qualify, we are still happy to examine your eyes in your home. Our home eye test fee is just £65.

Yes! We have invested in the latest mobile equipment to enable our optometrists to examine your eyes to the same standard as in the high street.

We will always endeavour to see you as soon as we can. However, we are required to notify the NHS in advance of your appointment.

If we are seeing up to two people at the same address we have to provide a minimum of 48 hours’ notice to the NHS, and if we are seeing more than two people at the same address this increases to three weeks.

If an urgent appointment is required, please give us a call to discuss your problem and we will try to see you as soon as possible after the 48-hour notification period that we’re required to give the NHS.

You can book your Homevision home eye examination in many ways. If you know what date you would like you can provisionally book your appointment on our homepage and one of our team will be in contact to confirm your booking.

Alternatively, you can call us on 07539241820 or email us at [email protected]. We are also on Facebook and Instagram

The eye examination will take around 60 minutes. However, this can vary depending on the problems you are experiencing and the findings of the eye examination. Here at Homevision we believe in giving every patient the time and care they need.

All our staff carry a Homevision identification badge.

There are four main stages to the eye examination.

The first stage is usually a series of questions asked by the optometrist to gain a better understanding of your eyecare needs. They will also ask about your previous eye health, your general health and your family history.

Next the optometrist will perform some general tests which will involve using several different pieces of equipment. These will include checking your eye pressures and the muscle balance of your eyes.

Then your spectacle prescription will be assessed using ‘the letter chart’. The optometrist will fine-tune your prescription by showing you different lenses to see which makes your vision the clearest.

Your eye health will be examined using a light. Eye drops may be required to help the optometrist thoroughly check the back of your eyes. They will let you know if this is required.

At the end of the examination, the optometrist will summarise their findings and advise if new spectacles are required. If a referral is needed they will go through this with you. If new spectacles are needed they will explain the different lens choices that are applicable to you and show you the wide range of frames we offer. They will assist you in selecting the best frames and lenses that suit your face, lifestyle requirements, and your budget.

We aim to have your new spectacles with you within two weeks. We will keep you updated with an expected delivery date.

Yes, if your prescription is still in date we can come out and show you our wide range of spectacles. If we did not perform your eye examination you would need to have a copy of your prescription to hand for us to see.

We are really sorry you can't find an answer to your question on our webpage or in our FAQ's.

You can contact one of the team with your question via the contact us form and we will be happy to help. Alternatively, you can call us on 07539241820 or email us at [email protected]. We are also on Facebook and Instagram.

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